Team: Prerna, Khushboo Jain

Timeline: 2 Weeks

Tools: Figma, Illustrator, Photoshop

Problem Statement

Jodhpur's public transportation system does not have a convenient way for people to track buses.

We are regular bus riders in the city, and we have observed that many people are unaware of the bus routes. This often results in them waiting for the incorrect bus, or even getting on the correct bus and then having to get off at the wrong stop.

Solution

After conducting thorough research, we developed an idea for designing, modernising, and crafting a valuable user experience with a mobile app.

Home Screen

The first screen that users see when they open the ‘Sawari’ app is the home page. This is the main navigation screen, where they can access all of the app's features, including bus search, online payment, route exploration, settings, and search.

Bus Search

Bus search allows users to find the best route to their destination by entering their starting location, end location, and date. The app will then display a list of possible routes, along with estimated travel times.

Wallet

With the 'Sawari' app, users can pay for their bus ride online using a QR code. To do this, simply show the code to the bus conductor, who will scan it and enter your pickup and drop-off locations. The money will then be deducted from your wallet. This is a convenient option for everyone, including those who are not technologically advanced, as they can simply take a screenshot of their QR code and keep it in their photo gallery.

Route

The Routes section of the app lists all of the routes that buses follow, organised by bus number. It also shows the current route that each bus is following on a particular day. This can be helpful for users to check if a bus is taking a different route due to road closures, festivals, or other reasons.

Explore

In addition to the bus search and routes features, the app also has an explore feature that allows tourists to discover hidden locations in Jodhpur city and purchase tickets to popular attractions.

Search

The search bar is located at the top of the app and can be used to find anything you are looking for.

Settings

The Settings section of the app includes three sections: Profile, Payment History, and Wishlist. In the Profile section, users can view and edit their personal information. The Payment History section displays all of the online transactions made through the app's wallet. The Wishlist section contains all of the saved routes and places, which users can easily access later.

Settings Flow

Primary Research

Concept of Jodhpur city bus

Jodhpur has a community-run bus system that is very affordable. The buses do not have designated bus stops, but they do follow specific routes according to their number. There are some common stops where passengers can change buses if needed. The buses arrive every 5-10 minutes.

Problems faced by travelling

It is difficult to track the bus from your location, as routes and arrival times are not displayed publicly and must be asked from the driver. Additionally, fare prices are not listed, and there is no online payment option.

User Archetype

Secondary Research

When you search for Jodhpur city bus routes on the internet, the only relevant information we can find is a map. However, the image is not clear and the map is difficult to understand. Other apps and websites have inadequate and misleading information.

In other words, there is not a lot of reliable or easy-to-use information available about Jodhpur city bus routes online. This is a problem because it can make it difficult for people to plan their trips and get around the city.

Interact with the prototype!

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